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Support forum for freeware version of CineSound AV for osCommerce. Installation Service | Premium Version
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TOPIC: Can't see video
#367
Stan (User)
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Can't see video 5 Months, 4 Weeks ago  
I have downloaded the basic version of CineSound AV.
My testing environment is:
- Fedora Core 4.
- PHP 4.4.1
- MySQL 4.0.25
- Creloaded OsCommerce 6.15a

I had converted a .wmv file to .mov to test in my application.
I think the backend admin part is installed properly, although I do not see the video preview, because I do not know of a plug in for my configuration that will work with quicktime files.
Viewing my test machine from a Windows based machine, which has Media Player installed, the control does show on my page, but when I click on the Play button, which is the only enabled (highlighted) button, nothing plays.
Could you provide some direction here?
Thanks.
 
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#368
hanuman (Admin)
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Re:Can't see video 5 Months, 4 Weeks ago  
Hi Stan

Thanks for your enquiry.

Just to be clear, the freeware version (v0.1) supports only Windows Media Player so you would ideally upload a .wmv file rather than a .mov (Quicktime) file.

Whichever browser you are using, it would be wise to update your WMP plugin to the latest available version.

For your future reference, if you wish to change playback behaviour, display size etc, you can edit the code in catalog/admin/includes/functions/cs_av.php and catalog/admin/includes/functions/cs_av.php. The coide for the plugin is generated in the function showClip() functions.

Hope this helps.

Nick
 
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#382
Stan (User)
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Re:Can't see video 5 Months, 3 Weeks ago  
I wasn't aware that it was intended for Windows platforms, and not Linux.

Stan
 
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#384
hanuman (Admin)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hello Stan

Because CineSound is a web application, it doesn't matter which operating system you use as long as the browser you are using has the appropriate media player plugin(s).

If you want to use QuickTime files only, I suggest you download the Shareware version from the 'download' section of this site. If you want a choice of using files playable by Windows Media Player, QuickTime, Real Player or Flash Player, you'll need to purchase the premium version.

Cheers

Nick
 
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#408
tatanka (User)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hello,

I just installed the cinesound v0.1 on my oscommerce.

The cinesound player is on my info_products.php and shows up on every product page. (Yes!

This is how I configure the player when i create one:

Clip Name demo100
File demo100.wmv
Active yes
Description
URL Substring 100
Position index.default

I get this error after the file uploads on my FTP.

Warning: mysql_data_seek() [function.mysql-data-seek]: Offset 0 is invalid for MySQL result index 30 (or the query data is unbuffered) in ....................admin/cs_av.php on line 244


I didn't get this error the first time I could preview the track on my admin why is it causing this problem now ? Sometimes the streaming cuts though as the file has been uploaded on the FTP, and tried to rename the clip name on the cinesound AV and it creates new one and still nothing;

And also the URL substring is causing problems to play the .wmv on the website product pages id=100.

http://www.trancemusicshop.com/product_info.php?products_id=100


What am I doing wrong?
Please help. Thanks,
Jeff
 
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#409
hanuman (Admin)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hi there

Thanks for your enquiry.

Can you check in your DB the table 'cs_content'. Were there any rows in this table? It looks like maybe you initially set up the a/v file correctly, then somehow deleted the record in the DB.

I suggest you create a new unit using the same position but with a different unit name. See if that works first, then let me know if you are still getting the mysql_data_seek error.

Cheers

Nick

P.S. If your problems continue, can you also let me know your server and PHP versions.
 
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Last Edit: 2008/06/16 11:15 By hanuman.
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#410
tatanka (User)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hi,

I found cd_content and cs_positions in my database. I'm not very familiar with phpMyAdmin but it seems that there is no index defined to both files. Is that the problem ? Maybe I'm looking at the wrong place.

From where I create a new unit?

Here's what I found in the cs_name
filename varchar(30) latin1_swedish_ci Yes NULL Browse distinct values Change Drop Primary Unique Index Fulltext
description text latin1_swedish_ci Yes NULL Browse distinct values Change Drop Primary Unique Index Fulltext
position varchar(20) latin1_swedish_ci No Browse distinct values Change Drop Primary Unique Index Fulltext
pages varchar(30) latin1_swedish_ci No Browse distinct values Change Drop Primary Unique Index Fulltext
active varchar(3) latin1_swedish_ci Yes NULL

thanks for you're help,
Jeff
 
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#411
hanuman (Admin)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hi

you need to click on the 'browse' tab in phpMyAdmin to see what's inthe table....I think you have no rows in that table (cs_content). If you have no rows, then the word 'browse' will be greyed out and nothing will happen if you click on it.

That's why you have to create a new unit.

create a new unit by clicking 'create new' on this page:

 
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#412
tatanka (User)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hey,

I can browse to upload a file and make as many rows... The file name greys out once the file is integrated in one unit. I can create as many new units but I receive that mysql error. It depends right after I tested another new unit. Typed in test as clip name, the file was uploaded on the FTP, it was named test.wmv. So I browsed for it to upload it on the unit, and then kaboom I got this error again. Sometimes when i test over again, change file names reload and so on I get it to load and work; But not all the time. Most of the time it loads up and plays just a second. Sometimes it plays all the track. But the other thing is the URL Substring is not working. Even though 'sometimes' i don't get the sql error, I try to change the URL Substring and that won't work, creating a new unit won't solve this problem. I don't know what's working and not working anymore
Best,
Jeff
 
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#413
tatanka (User)
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Re:Can't see video 5 Months, 3 Weeks ago  
Hello!
Sorry I missunderstood I thought that it was based on that image. on phpMYadmin I can't BROWSE, there's a pop up that says 'Table seems to be empty!' I'll try an create a new unit and see from the phpMyadmin if I can browse it. If not what should I do?
Best,
Jeff
 
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